John Sung Kim
Director of Online Marketing
Growing up in a Korean-American family who sold Mexican food to Caucasian markets in Los Angeles, John learned early in life how to communicate effectively across differing cultures.
He built on that cornerstone as the founder of Five9.com, where he invented and successfully marketed the world's first VoIP-based Call Center On Demand (often referred to as "virtual call center software"). John then went on to consult for various start-ups, helping his clients become online vertical leaders (or plum acquisitions).
John has consulted in online marketing with luxury resorts and high-end developments around the world. John’s clients have not only experienced top Search Engine rankings for hyper-competitive phrases, but have seen visitors translate into transactions.
John studied English & Chemistry at Penn State & UC Berkeley, and then spent the next year waxing poetic on "The Future of Online Technical Manuals" for his MA thesis at the University of Memphis. In his spare time, John enjoys making miniature fuel-powered cars, and also loves paragliding (fuel free) atop the beautiful cliffs of Pacifica.